Registering for an 888starz Account and Logging In

Registering via the app gives you the same options as on the website, with an interface optimised for mobile devices. Once you’ve downloaded the app, follow these steps.

1. Open the app and tap the ‘Create an account’ button on the home screen.
2. Choose your registration method (email, phone number or quick registration).
3. Fill in the required details and select your currency and country.
4. Verify your account via the message sent to your email or phone.
5. Log in to the app and start enjoying the games and betting.

To ensure a safe and lawful experience, you must comply with certain basic requirements when creating your account. These conditions protect your account and ensure that you comply with local laws. Adhering to these rules simplifies the verification process and speeds up withdrawals.

• You must be aged 18 or over to register and use the platform;
• Each user is permitted to hold only one account;
• The details you provide must be accurate and match your official documents;
• You will be asked to provide proof of identity when verifying your account;
• It is prohibited to use other people’s accounts or to register under a false name.

Verifying your account is essential to protect your funds and ensure you can withdraw them safely. This step helps prevent fraud and confirms your identity as the legitimate account holder. For players in Egypt, verification speeds up withdrawals and unlocks all the platform’s features.

1. Verify your email address or phone number: Click on the link sent to you after registration.
2. Upload a copy of your ID card or passport: Ensure the image is clear and that all details are visible.
3. Proof of address: Provide a utility bill or bank statement issued within the last 3 months.
4. Confirm your payment method: If asked, provide a copy of the card used or a bank statement.
5. Wait for verification: Your documents will be checked within 24–48 hours and you will be notified of the result.

Once you have completed registration, you will be eligible for the generous welcome bonus reserved for new players. The platform offers welcome bonuses for both sports betting and the casino. The sports bonus gives you 200% on your first deposit, up to a maximum of 22,000 EGP, tripling your initial balance.

Sports welcome bonus:

• Percentage: 200% of the value of the first deposit;
• Maximum: 22,000 EGP;
• Minimum deposit: 10 EGP;
• Wagering requirements: The bonus amount must be wagered 5 times on events with odds of 1.40 or higher.

Claiming the reward involves a few simple steps once you have completed your registration. Please ensure you meet all the conditions to successfully activate the reward.

1. Create a new account and complete the registration process in full.
2. Go to the deposit section and select your preferred payment method.
3. Enter the amount of your first deposit (at least 10 EGP) and ensure the bonus is activated.
4. The bonus will be automatically credited to your account once the deposit is complete.

You may encounter a few minor issues whilst setting up your account, but most of them can be easily resolved. Here are the solutions to the most common problems.

• Problem: You haven’t received the confirmation email | Solution: Check your spam folder or request that the email be resent via your account settings;
• Problem: A message stating that the email address is already in use | Solution: You may have an old account; try resetting your password or contact support;
• Problem: Documents not accepted during verification | Solution: Ensure the images are clear and the documents are valid, then upload them again;
• Problem: Difficulty selecting a currency or country | Solution: Select Egypt as your location and the Egyptian pound as your currency; these cannot be changed later;
• Problem: The app won’t open the registration page | Solution: Make sure the app is updated to the latest version or contact the support team.

If you’ve forgotten your account password, you can easily recover it in a matter of minutes. The platform offers simple ways to reset your password and regain access to your account.

1. Click on ‘Forgotten your password?’ on the login page.
2. Enter the email address or mobile number associated with your account.
3. You will receive a link or verification code via email or text message.
4. Open the link or enter the code to create a new password.
5. Log in using your new password.

If you decide to delete your account for any reason, you can do so by contacting the support team. Players may request to delete their account for personal reasons or to permanently cease their activity.

1. Contact support via live chat or email.
2. Request that your account be formally deleted and provide a reason if asked.
3. You may be asked to verify your identity before the deletion is finalised.
4. Wait for confirmation of the deletion from the team; this may take between 24 and 72 hours.